Administration DOUG D IBIlERT ' 70, president dou~dibbt'TI@Unc.edu; 962-7050 STEVE SHAW ' 82, director offinance and administration stl!Vf... shaw@Unc.edu;962-3599 LISA BEERS, controller 1i., a_beers@Unc.edu; 962-3575 ROSA BRANTLEY. accounting assi!itant rosa_brantlry@U" c.edu;843-8974 DAVE DONALDSON, mail room, 962-3979 PRISCILLA FULCHER, assistant to the president prisl:i IIa.Julcller@u,u.edu; %2-7051 MARyCATHEIUNE KURZENSKI, alwnni center coord. email@example.com; 962-7052 TOM MAY, print shop coordinator tom_may@Unc.edu;962-3741 ELIZABETH MORGAN, telephone receptionist,962-1208 Membership and Marketing STEPHANIE MILLER ' 83, dir. ofmembership & marketing srephanic miller@Unc.edu;962-7058 ANDREA McDOWEll '0], coord. ofmember;hip services andrea_mcdowell@U,u.edu;962-3577 SHANNON SELLERS-HARTY ' 97, coord. of masketing shannon_harry@Unc.edu; 962-1276 Programs RICK DAVIS ' 85, director of enrichment programs rn: k_davis@Unc.edu;962-3581 J ESSICA BEARD ' 99, coordinator of alwnni travel jessic4_beard@Unc.edu; 962--D313 LINDA CONKLIN, manager of alumni career services Iinda_conlelin@Unc.edu; 962-3749 DESIREE DOWNS '03, programs assistant desirecdowtls@Unc.edu; 843--511 5 SALLIE HUTTON, coordinator of alumni reunions allicllullon@Unc.edu; 962-7053 RAy LINVILLE ' 67. manager of alumni education ray_linville@Unc.edu;%2-3574 MIKE LUDWICK, coordinator of student membership miIeUudurick@unc.edu;962-7054 TANEA PETTIS ' 95, coordinatot of student program, tanea-pettis@Unc.edu;843--9694 LINDA RAINEY ' 95 (MA), manager of alumni activities Iinda_rainey@Unc.edu; 962-3576 KEITCHA Ro YAL ' 96, coordinator of alumni clubs keilCha_royal@Utlc.edu; 962-6705 ANITA WAl TON ' 92, manager of scudent and young alwnni programs; anita_walton@U,u.edu; 962-3582 Publications REGINA OLIVER ' 75, editor egina_oli.> firstname.lastname@example.org;962-7056 KATE N EWTON ANTHONY, art director leak_anlhony@U,u.edu;962-3572 DAVm BROWN ' 75, senior associate editor david_brown@Unc.edu; %2-7057 DAVE DRAKE ' 92, online coordinator davulrake@Unc.edu; 843--9712 SARAH MCCARTY ' 96, designer sarah_mccarry@Unc.tdu; %2-4794 CAMERON SWEENEY ' 90, advenising account representative cameron_sweeney@Unc.edu; 962-8820 Records and information Systems ROGER NELSEN, dir. of alumni records & info. systems roger_nelsen@U,u.edu; 962-7055 TRACY CHRISMON, records assistant 1aCy_chrismon@Unc.edu; 962-3737 STARlA GLENN, records assistant starla... glenn@Unc.edu;962-3584 J ULIE GoNYA, network administrator julie~nya@Un",du; 962-5788 MARTHA M ILLS ' 80, records assistant martha_mills@Unc.edu;%2-3585 JOAN PENDERGRAPH, asst. director of alumni records joan-Ptndergraph@Unc.edu;962- 3580 JULIE TRo TTER ' 85, records assistant juli<-f TOtter@unc.edu;962-3738
Taking Charge of the Interview
Many job seekers think of the job inter- view as a sort of test - ifyou get all
the answers right, you get the job. Rather
than approaching an interview from the
perspective of,"What are the right answers?"
reframe the question to ask, "What do I
have to offer that will be of use to them?"
This question helps focus your attention on
what you have to contribute, and you can
put your energy into developing a list of
accomplishments that provide factual evi-
dence that you can add value.
Your goal in the interview is to demon-
strate that you can do the job, will do the
job and can fit into the organization. You
also need to distinguish yourselffrom the
competition. The person who gets the job
often is not the one who is most qualified,
but the one who does the best selling job.
Do your research. Find out as much as
possible about the company before the
Don't be surprised by the interview for-
mat. When you are invited for an interview,
ask what the format will be: one-on-one or
panel. Also find out if this is a screening
interview, usually conducted by the human
resources deparunent, or an interview with
The initial contact sets the tone for the
entire interview.You want to create a favor-
able first impression as well as establish rap-
port. Your appearance and greeting are
important. Demonstrate energy and enthu-
siasm. Arrive on time and be courteous to
everyone you meet.
Recognize that many interviewers have
had little or no training in the art of inter-
viewing. They are simply people who need
to :fill a position as quickly as possible so
they can return to their real work. They are
looking for employees who will solve their
problems and not create additional problems.
Help the interviewer find out about you.
Hit your strong points. Talk about what you
can do for them rather than what you did
for your former employer. This is especially
important ifyour experience is not an exact
match for the new job.
Resist the temptation to get hung up on
the company, products or services with
which you were involved before. For exam-
ple, don't tell them how many feet of X-ray
film you sold. Instead focus on the fact that
you are a consununate sales representative
who loves technical sales. Stress your ability
to make technical
viewer seems to
be inexperienced or unfocused, you will
need to help him or her see you as the right
person for the position.You can help direct
the conversation by preparing questions in
advance. Questions can ensure that your
concerns will be addressed, as well as help
you demonstrate that you can do the job.
The job description does not always give
the full picture of the job. However, ques-
tions such as,"What are the main challenges
of this position?" or,"If I were hired for this
position, what would I need to accomplish
in the next six months to be successful?"
can help you identify the specific needs of
the employer.You can tllen link your expe-
rience to these needs.
Interviewers often will use your resume
as the basis for the interview. Be sure that
you are prepared to discuss everything you
included on your resume and are able to
offer examples that demonstrate results. If
you don't want to discuss it, don't put it on
Listen to the interviewer's questions and
respond to what is being asked. Ask for clar-
ification ifnecessary. Be careful to stay on
the topic and avoid rambling answers. Avoid
canned answers to questions. It is not enough
to say that you are good with people; you
need to tell a short story that illustrates your
point. For example,"I work comfortably
with a wide variety ofpeople, from recent
graduates to senior executives."
Never volunteer personal information.
Most questions about your private life are
illegal, including questions about race, reli-
gion and marital status. However, candidates
often disclose all of this information and
more in casual conversation.An employer's
concerns about your child care, family prob-
lems or spousal issues may cost you the job. •
Unda Conklin isthe GAf1.s manager of Alumni Career Ser-
vices. For information on career-related issues, contact
her at (919) 962-3749 or bye-mail at
email@example.com. Moreof her advice and other
career-related information can be found on the Career
Services section of the GMs Web site:
November/Decembe r 2003